Casino app offers for existing customers are the promotions you can use after the welcome bonus is spent: daily free-to-play games, reward coins, slot races, money back and personalised deals in your inbox. This guide sets out what each type is worth, where to find it in the Coral, Ladbrokes, PlayOJO, Casumo and 10bet apps, and the terms that matter.
What casino app offers for existing customers look like in 2026
Once the welcome offer is used, an app’s promotions shift from one large incentive to a stream of smaller ones. In Great Britain that stream has changed shape in the past two years. Since 19 January 2026 wagering on any bonus is capped at 10x, and offers that make you combine products (a sports bet to unlock casino spins, for example) are banned. The result is fewer headline-grabbing deposit matches and more rewards that come from simply playing, such as coins, prize wheels and money back.
None of these changes the maths of the games. Every slot and table still carries a house edge, so a promotion lowers the cost of entertainment you were already paying for; it does not turn play into income. The question for each offer is whether it adds value to play you had planned, or whether it nudges you to play more.
The main types of existing-customer promotion in UK casino apps
Type
How it usually works
Usual catch
Free-to-play prize games
A daily wheel, pick-a-box or prediction game with prizes such as spins or small cash
Prizes often come as spins with an expiry
Reward coins or points
Earned by playing, swapped for spins, bonuses or shop items
Earn rates are low relative to stakes
Money back
A percentage of each stake returned whatever the result
Small percentage; still a net cost over time
Slot races and tournaments
Leaderboard based on wins or multipliers over a short window
Encourages faster or longer play
Prize drops
Random prizes on selected games during a promotion
Selected games only; stake minimums
Targeted deposit offers
A reload match or spins offer sent to your account
Existing-customer features named in each partner’s store listing
Promotions rotate too often to list current deals, but each partner’s App Store or Google Play listing names the reward features built into the app. These are the ones the listings describe as of October 2026.
App
Features the listing names
More detail
Coral Casino
Smart Rewards, Rewards Grabber, Coral Coins; free-to-play games with real-money prizes
Coral app promotions page
Ladbrokes Casino
Free-to-play Instant Spins, a daily prize wheel, game show and live roulette contests; LadBucks for arcade games
Ladbrokes app promotions page
PlayOJO
OJOplus money back on every bet
PlayOJO app promotions page
Casumo
Reel Races with live updates; The Adventure and Trophy Collection with a levelling avatar
Casumo app promotions page
10bet
No specific casino rewards feature named in the listing
Ongoing deals hide in more than one place. On most apps you will find them in some mix of these:
The promotions or offers icon in the bottom bar or main menu, which lists general promotions and sometimes a personal tab.
A rewards hub (coins, levels or a prize wheel) that may sit on the home screen as a banner or tile.
The inbox or messages area, where targeted offers arrive with an opt-in button.
Push notifications, if you allowed them when you installed the app.
The cashier, where a bonus may need selecting before you deposit.
If you want fewer prompts, you can turn off promotional alerts while keeping account messages. Our guide to casino app notifications shows the settings on iPhone and Android.
Free-to-play prize games: what they are and what they are not
Free-to-play games, such as a daily wheel or a ‘pick the result’ contest, are the most common existing-customer promotion in Entain’s apps. Coral’s listing describes free-to-play games with real-money prizes, and Ladbrokes’ listing names Instant Spins and a daily prize wheel. You do not stake anything to enter, though you need a verified account, and prizes often arrive as spins with their own expiry or game restrictions.
They are a reasonable perk for someone who already opens the app. The risk is habit: a daily game is designed to bring you back every day, and coming back is the first step towards playing. If you notice the daily game is the reason you open the app, a time-out or switching off notifications helps.
Money back and coins: judging the real value
Rewards that return part of your stakes are easy to overvalue. Suppose an app returns a small percentage of every stake as money back or coins. Here is what that means against the house edge on a typical slot.
Item
Amount
Total staked
£200
Average expected loss at 96% RTP
£8
Rewards if 0.5% of stakes is returned
£1
Average net cost after rewards
£7
The illustrative percentage is not any partner’s published rate; PlayOJO publishes its OJOplus rates in the app. The point is the shape: rewards lower the average cost of play but never cover it. Treat them as a discount on entertainment, not a reason to stake more. The house edge entry in our glossary explains the averages behind the table.
Targeted deposit offers and why yours differ from a friend’s
Deposit-based deals for existing customers are usually personal. Two people with the same app can see different offers on the same day, and some see none. Operators base this on account activity, marketing consent and safer gambling indicators. If an affordability check is in progress, or you have set a time-out, offers should stop.
A targeted offer has the same terms to check as any bonus: minimum deposit, match cap, wagering (10x at most), game weighting, the max bet rule, expiry and excluded payment methods. Our full walkthrough of casino app bonus terms covers each one.
A quick checklist before using any ongoing offer
Ask whether you would play today without the offer. If not, skip it.
Open the offer’s full terms, not just the banner text.
Check what the reward is paid as: cash, spins, bonus funds or coins.
Work out the wagering in pounds and divide by your usual stake to see how many spins it means.
Confirm your deposit method qualifies, and that the offer does not need a sports bet (which would now be banned).
Set or review your deposit limit in the app before you deposit.
UK rules that protect existing customers
Since 19 January 2026, the Gambling Commission’s revised rules on rewards and bonuses require offers to be clear before you sign up, cap wagering at 10x and ban promotions that combine two or more types of gambling. Stake limits of £5 a spin (25 and over) and £2 a spin (18 to 24) apply on all online slots, including during promotions. Our guide to UK casino app rule changes in 2026 has the full list.
You can turn off marketing at any time, in the app’s account or privacy settings, without affecting your balance or withdrawals. If promotions are becoming a reason to gamble, the National Gambling Helpline on 0808 8020 133 is free and open 24 hours a day.
Welcome offers if you are new to a partner app
If you do not yet have an account with these casinos, their welcome offers are below. Coral: deposit and bet £10 on slots for 100 spins at 10p, no wagering on spin winnings. Ladbrokes: play £10 on slots for 50 spins a day for 10 days (up to 500 at 10p), no wagering. PlayOJO: 80 spins at 10p on Big Bass Bonanza with a first deposit of £10 or more, winnings paid as cash. 18+, new customers, terms apply.
The boxes below are welcome offers for new customers. They suit you if you do not yet hold an account with that casino; your existing-customer deals are in the promotions area of the app you already use. 18+, terms apply.
Coral and Ladbrokes are both run by LC International Limited (Entain). If you already hold an account with one Entain brand, you may not be able to open a new account with another; check the terms before signing up.
Significant terms: 18+. New players only. Offer runs 01/10/2026 to 01/02/2027. Deposit (certain types excluded) and bet £10+ on slot games to get 100 free spins (selected games, £0.10 each, 48 hrs to accept, valid 7 days). No wagering on free spin winnings. Deposits by Neteller, PayPal, Paysafe, Skrill, prepaid cards and certain debit cards do not qualify. Restrictions and T&Cs apply. GamCare.org.uk
Read the Coral reviewLicence: LC International Limited, UKGC account 54743. Offer checked 5 October 2026.
Significant terms: 18+. New customers only, from 14/11/25 until further notice. Certain deposit methods excluded. Deposit and spend £10+ on slots for 50 free spins a day during the first 10 days after first deposit and registration (max 500, £0.10 each, selected games, claim before 23:59 each day, valid 7 days). No wagering. Prepaid cards, PayPal, Paysafe, Neteller, Skrill and Moneybookers deposits do not qualify. Restrictions and T&Cs apply. GamCare.org.uk
Read the Ladbrokes reviewLicence: LC International Limited, UKGC account 54743. Offer checked 5 October 2026.
Significant terms: 18+. New UK customers (excluding Northern Ireland). First deposit only. Minimum deposit £10. 80 free spins on Big Bass Bonanza, £0.10 each. No wagering requirements; winnings paid in cash. Cannot be used with any other offer. Only available to players who arrive through the designated offer link. Full T&Cs apply. GamCare.org.uk
Read the PlayOJO reviewLicence: Skill On Net Limited, UKGC account 39326. Offer checked 5 October 2026.
18+. Gambling should be entertainment that costs money, not a way to make it. Set a deposit limit before you play: how to set limits. Free, confidential help: National Gambling Helpline 0808 8020 133.
Frequently asked questions
Do casino apps give offers to existing customers?
Yes, though they look different from welcome offers. Most UK casino apps run some mix of reward coins, free-to-play prize games, slot races, money back and targeted deposit deals for customers who already have an account. They are usually smaller than a welcome bonus and often personalised. You find them in the app’s promotions tab, rewards hub or inbox. Our casino app loyalty rewards page explains the main schemes and how they are earned.
Why does my friend get better offers than me in the same app?
Because most existing-customer deals are targeted at individual accounts. Operators choose who receives an offer based on account activity, marketing consent and safer gambling checks, so two people in the same app can see different promotions. An offer shown to someone else cannot be claimed on your account. If you have opted out of marketing or set a time-out, you should expect fewer offers. Our page on casino app marketing preferences explains how to change what you receive.
What is Coral Coins in the Coral app?
Coral Coins is a rewards currency named in the Coral Casino app’s store listing, alongside Smart Rewards and Rewards Grabber. The listing describes these as promotions within the app; the exact earn rates and what coins can be exchanged for are set out in the app’s rewards terms and can change. Open the rewards area in the app to see your balance and the current shop. For more on Coral’s ongoing deals, see Coral app promotions and our Coral app review.
Are free-to-play games in casino apps really free?
You do not stake money to enter them, but you need a verified account and prizes usually come with conditions. Ladbrokes’ store listing names Instant Spins and a daily prize wheel, and Coral’s describes free-to-play games with real-money prizes. Prizes are often paid as spins that must be used on selected games within a set time. The games are designed to bring you back daily, so use them only if that suits you. See Ladbrokes app promotions for that app’s versions.
What is OJOplus on PlayOJO?
OJOplus is PlayOJO’s money-back feature, which returns a small amount on every bet you place, whether it wins or loses. PlayOJO describes it as its signature feature and names it in its app store listing. The returned amount is a small fraction of stakes, so it reduces rather than removes the cost of play. The rates and how the money back is paid out are set out in the app and its terms, and can differ by game. Our PlayOJO app promotions page explains how it appears on a phone.
Can existing customers get a sport and casino combined offer?
Not in Great Britain since 19 January 2026. The Gambling Commission banned promotions that require customers to take part in two or more types of gambling, such as placing a football bet to unlock slot spins. You can still receive a casino offer and a separate sports offer from the same operator, as long as neither depends on the other. If an app shows a combined deal, check whether it is for a different market. Our page on sport and casino app offers covers the change.
Do I need a promo code for existing-customer offers?
Usually not. Most ongoing promotions in UK casino apps are activated with an opt-in button in the promotions tab or inbox, or are applied automatically as part of a rewards scheme. Where a code is needed, the offer itself will show it. None of our five partners needs a code for its welcome offer either. Avoid code websites that promise exclusive deals the app does not show. Our guide to casino app promo codes explains where real codes come from.
How do I stop getting casino promotions on my phone?
Change your marketing preferences in the app and turn off promotional notifications. Most apps keep these in the account, settings or privacy menu, with separate switches for email, SMS, push and post. You can also block notifications for the app in your phone’s settings. This does not affect your balance or withdrawals. If you want a full break from gambling rather than fewer messages, use a time-out or self-exclusion instead. Our casino app notifications guide shows both iPhone and Android steps.
Are existing-customer offers worth using?
They can be, if they attach to play you had already planned and the terms are simple. Money back, coins and no-wagering spins lower the cost of play slightly. Deposit matches with wagering and short expiries are worth less than the headline. No promotion changes the house edge, so over time play still costs money. A useful test is whether you would open the app today without the offer. Our casino app bonus terms guide shows how to read the conditions.
Gambling can be addictive. Free, confidential help is available 24 hours a day from the National Gambling Helpline on 0808 8020 133. Get support from GamCare or NHS gambling support, or block yourself from all UK-licensed gambling sites with GAMSTOP.
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