How to compare casino apps

How to compare casino apps: the method in brief

Pick two or three apps, then answer the same eight questions for each from primary sources. Write the answers in a note on your phone or a simple table. The eight questions are: Is it licensed in Great Britain? Who publishes the app? Will it run on my phone? What does the welcome offer really give? How fast and how costly are withdrawals? How do I reach support? What safer gambling tools are there? Does it have the games I actually play?

Everything else, including star ratings, ‘top 10’ lists and screenshots on a store page, is secondary. That includes lists like ours: we are paid by the partner casinos, as set out on our advertiser disclosure page, which is a good reason to check the facts yourself.

What to compare and where to find it

Step one: confirm the licence and the company behind it

A real-money casino app aimed at players in Great Britain must be licensed by the UKGC. Look at the footer of the casino’s website or the terms in the app for the company name and account number, then search the Gambling Commission’s public register. Our guide to how to check a casino licence walks through the register screens. For the partner apps, the licence holders are:

Coral and Ladbrokes share a licence holder, so their account rules and many processes are similar. That is useful to know when comparing them; the Coral vs Ladbrokes page covers where they differ.

Step two: read the store listings side by side

The App Store and Google Play listings tell you who publishes the app, which systems it needs and how large it is. On iPhone, scroll to Information for Seller, Size and Compatibility; on Android, tap About this app and Developer contact. The figures below were shown on the UK App Store in October 2026 and will change with updates.

If your iPhone cannot run the required iOS version, the mobile site is the fallback; see casino apps for older phones. The privacy label section of each listing is also worth a glance, and our guide to how to read casino app store listings explains what the categories mean.

Step three: compare welcome offers like for like

Headline numbers are not comparable on their own. Convert each offer into the same terms: face value in pounds, wagering in pounds, the deadline and what excludes you.

For a deeper look at the two formats, see no wagering vs wagered bonuses.

Step four: compare withdrawal fees and published times

Payout speed is where apps differ most in practice, so compare the operator’s own published figures rather than forum anecdotes. Treat every time as typical, not promised; verification and checks can add to it.

Our fast payout casino apps page compares methods in more detail.

Step five: support channels and safer gambling tools

Find the Help or Contact option in each app and note the channels and hours. 10bet publishes a UK phone line, 0808 175 0550, open 08:00–23:00 daily, plus email. Casumo lists email at hey@casumo.com and UK support hours of 7:00–23:00. Coral and Ladbrokes offer live chat and email; check the hours shown in the app. The casino apps with live chat page has more.

Then open account settings and look for deposit limits, time-outs, reality checks and self-exclusion. All UK-licensed apps must offer the core tools, but how easy they are to reach varies. PlayOJO’s store listing names Safe Mate, Take A Break and Deposit Limits; 10bet’s lists deposit limits, breaks and self-exclusion in account settings.

Build a personal scorecard

Not every criterion matters equally to everyone. A quick scorecard keeps the comparison honest:

1. List the eight criteria from the checklist in a note or spreadsheet on your phone.
2. Give each a weight from 1 to 3 based on what matters to you; someone who withdraws often might give payouts a 3 and games a 1.
3. Score each app from 1 to 5 on each criterion, using only facts you have checked.
4. Multiply score by weight and add up the totals.
5. Treat the licence as pass or fail rather than a score: an unlicensed app is out, whatever else it scores.

Comparison mistakes to avoid

• Trusting star ratings alone. Ratings mix app bugs, bonus complaints and losing streaks. Our page on casino app store ratings explains how to read them.
• Counting games. Totals vary between sources and include many near-identical titles. Check that your favourite games and providers are there instead.
• Comparing offers by headline. ‘500 spins’ and ‘£100 bonus’ are different products with different costs.
• Ignoring payment exclusions. If your usual method excludes you from the offer, the offer is worth nothing to you.
• Forgetting the app is the account. The app uses the same balance, limits and verification as the website, so compare the operator, not just the interface.

Partner apps to start your comparison with

If you want a starting set, the three apps below cover both offer styles and both app types (dedicated casino and combined sports and casino). All are UKGC-licensed. 18+, new customers only, terms apply.

18+. Gambling should be entertainment that costs money, not a way to make it. Set a deposit limit before you play: how to set limits. Free, confidential help: National Gambling Helpline 0808 8020 133.