Deposit limit increases on casino apps

How deposit limit increases on casino apps work

Every casino licensed in Great Britain has to let you set your own deposit limit, and the Gambling Commission’s financial limit standards (RTS 12) control how you can change it. Reductions apply as soon as practicable, normally the moment you save them. Increases are deliberately slower: the operator can only raise a limit at your request, after a cooling-off period of at least 24 hours, and only once you positively confirm at the end of that period.

The same applies to removing a limit, since that is simply the largest increase possible. Because a casino app is a window onto your account rather than a separate account, an increase requested on your phone is the same request whether you later look at it in the app, in a mobile browser or on a laptop.

Requesting a higher deposit limit in the app, step by step

Since the rules say limit-setting must be reachable directly from the homepage and from deposit pages, you shouldn’t need to dig far. Wording varies, but on most UK casino apps the route looks like this.

1. Sign in with Face ID, fingerprint or your password and tap the account or profile icon, usually top right or in the bottom menu bar.
2. Open Safer Gambling (sometimes Responsible Gambling, Gambling Controls or My Limits).
3. Tap Deposit Limits and pick the period you want to change: daily, weekly or monthly.
4. Type the new amount into the free-text box. Apps can’t pre-fill or suggest a figure for you.
5. Read the summary, which should state that the increase is pending and when it can be confirmed, then submit.
6. Wait at least 24 hours. Your existing limit still applies to every deposit during this time.
7. Return to Deposit Limits, or tap the in-app message if one arrives, and choose Confirm or Cancel.

Brand-specific routes are on our safer gambling pages for Coral, Ladbrokes, PlayOJO, Casumo and 10bet. PlayOJO’s App Store listing names its tool Deposit Limits, alongside Take A Break and Safe Mate, and 10bet’s listing places deposit limits in account settings.

Why a decrease is instant and an increase isn’t

The asymmetry is the point of the rule. Lowering a limit can only reduce harm, so there is no reason to delay it. Raising one is the kind of change people often want mid-session, after a loss, or when the limit has just stopped a deposit, which are exactly the moments when a decision is least considered. A day’s pause and a fresh confirmation turn a reaction into a choice.

The cooling-off periods on casino apps guide covers the other places this kind of wait appears, such as the end of self-exclusion.

How daily, weekly and monthly limits combine

Apps must offer at least three periods: 24 hours, seven days and one month. You can set more than one, and where they overlap the most restrictive applies. The Commission’s own example uses a £10 daily limit with a £100 weekly limit: the daily cap means you can deposit no more than £10 a day and so no more than £70 in a week, however high the weekly figure is.

That matters when you raise a limit. Suppose you have £20 a day, £100 a week and £300 a month. Raising the weekly limit to £150 changes nothing on its own, because £20 × 7 = £140 is still the ceiling for a week. If you raise the daily limit to £40 instead, the weekly £100 becomes the binding limit, and the monthly £300 caps things at around three weeks of that. Before requesting any increase, work out which limit is actually stopping you.

Fixed and rolling periods

Operators choose when a period resets, either at a fixed global time (for example midnight, or Monday for a weekly limit) or from when you set the limit, and they must tell you which. Gross deposit limits must use fixed time frames. If a deposit is blocked at 11pm, the reset may be an hour away or almost a day away, so check the reset time shown beside the limit before assuming you need an increase.

Gross and net deposit limits

A gross deposit limit counts every pound you pay in, regardless of withdrawals. A net deposit limit subtracts withdrawals, so £100 in and £40 out uses £60 of a net limit but the full £100 of a gross one. The Commission’s updated rules make gross limits the minimum requirement, say only gross limits may be called deposit limits, and require them to be shown at least as prominently as any other type. The deadline for operators to offer them was extended from 30 June 2026 to 30 September 2026.

Operators can still offer net deposit limits, loss limits or stake limits alongside. If an app shows several types, read the label carefully before raising one, because increasing a net limit may not help if a gross limit is the one blocking you. The loss limit and deposit limit glossary entries explain the difference.

Questions to ask before confirming an increase

The wait is only useful if you use it. These questions are a quick honest check, and none of them needs a calculator beyond the app’s own history screen.

• What triggered the request? A limit that stopped a deposit right after a loss is a different story from a planned change after a pay rise.
• What have I deposited and withdrawn over the last three months? The transaction history shows this by date.
• Is the extra money genuinely spare after rent, bills and savings?
• Do I hold limits at other casinos too? A limit at one operator says nothing about the rest.
• Would I be comfortable telling someone close to me about the new figure?

If any answer gives you pause, leave the request unconfirmed or cancel it. Lowering the limit, taking a time-out or setting a budget outside the app, as in our guide to setting a gambling budget on your phone, are all instant.

When an increase leads to questions from the casino

Licensed operators must watch for signs of harm and financial vulnerability, and a pattern of rising limits or deposits can lead an app to ask about your income or occupation, or to request documents. That process is separate from the cooling-off period, and the operator may decide not to let you deposit more even after you confirm a higher limit. Our guides to affordability checks and source of funds checks explain what can be asked and why.

iPhone and Android: what differs

The rules and the screens are the operator’s, so the process is the same on an iPhone, an Android phone and a tablet. The differences are around the edges. Confirmation reminders may arrive as push notifications, which only appear if you allowed notifications when you installed the app; on iPhone this is under Settings, Notifications, and on Android under Settings, Apps, then the app’s Notifications page. If notifications are off, the request will still be waiting in the safer gambling menu.

Biometric sign-in makes it quick to get back into the account to confirm, but it also makes deposits quick. Some people keep Face ID or fingerprint login off for casino apps for exactly that reason; see enabling Face ID on casino apps for how the setting works.

If you keep wanting a higher limit

Repeatedly hitting a limit and asking to raise it is one of the patterns worth taking seriously. Gambling should be paid-for entertainment, and over time losses are the likely outcome because of the house edge. The National Gambling Helpline on 0808 8020 133 is free, confidential and open 24 hours a day, and GamCare, NHS gambling clinics and GAMSTOP offer further support. The signs a casino app is affecting you page may help you decide what to do next.

18+. Gambling should be entertainment that costs money, not a way to make it. Set a deposit limit before you play: how to set limits. Free, confidential help: National Gambling Helpline 0808 8020 133.