Betfred casino app

The Betfred companies behind the casino app

Betfred's licences are spread across several companies, and knowing which does what helps when you read the app's terms or look up the register.

A game host licence covers a business that hosts casino games on behalf of an operator, rather than taking customers itself. For an app user, the important name is Petfre (Gibraltar) Limited, which should appear in the online terms. Our UKGC glossary entry explains how the Commission's licence categories fit together.

From a Salford betting shop in 1967 to Betfred.com

Fred Done and his brother opened their first betting shop in Salford in 1967, and the business grew into one of the best-known high-street bookmakers in Britain. Its headquarters are now at Birchwood in Warrington. Betfred.com went live in 2004, and over the following years online casino, live casino, games, bingo, lotto and poker joined the original sports betting. Fred Done remains the owner, which makes Betfred one of the larger family-controlled operators in the UK.

Betfred shops and the Betfred app are run separately

Because the shops and the online business sit with different licensees, they work under different terms. Anything you do in a shop is governed by the retail company's rules, and anything in the app by Petfre (Gibraltar) Limited's. If you want to self-exclude from both, you need to arrange it separately: online through the app and GAMSTOP, and in shops through the retail self-exclusion process. Our guide on account closure versus self-exclusion explains the online side.

One app for sport and casino

Third-party reviews describe a single Betfred app on iOS and Android that combines the sportsbook and casino, rather than a separate casino-only download. In a combined app, casino games usually sit behind a tab or menu, with sport on the opening screen.

• Use the casino tab or menu to reach slots, tables and live casino.
• Use the search bar for a specific slot; most lobbies also offer recently played lists.
• Check which balance a game uses; most UK operators run a single wallet across products.
• Mute promotional notifications for whichever products you don't use.

Since 19 January 2026, combined apps can't run offers that require activity on one product to unlock rewards on another. The sport and casino offers page explains the change.

Installing the Betfred app on iPhone or Android

1. Open the App Store or Google Play and search for Betfred.
2. Choose the listing whose description covers both sport and casino.
3. Check the developer or seller line names Betfred or a company you can trace to it.
4. Confirm the age rating is 18+ (iOS) or PEGI 18 (Android).
5. Install, log in or register, and complete identity checks.
6. Open the terms in the app and look for Petfre (Gibraltar) Limited.

The Play S.A.F.E. checklist and Betfred's other tools

Third-party reviews describe a dedicated safer gambling section with a Play S.A.F.E. checklist, a short questionnaire for spotting possible signs of harm, plus deposit limits, time-outs, reality checks and self-exclusion.

The National Gambling Helpline offers free, confidential support around the clock on 0808 8020 133.

Betfred's recent Gambling Commission actions

The Commission's published enforcement record includes a £240,000 action in 2025 and a £900,000 action in June 2026 involving Betfred. Each comes with a public statement that sets out the failings and what the business agreed to put right. Reading them takes a few minutes and gives a clearer picture than headlines; how to check a casino licence shows where they sit.

How to look up Betfred on the public register

1. Open the Gambling Commission's public register in your phone's browser.
2. Search for Petfre for the online operator, or Betfred for related entities.
3. Open each result and check the licence status says Active.
4. Scroll to trading names and domains to confirm Betfred is listed.
5. Tap regulatory actions to see whether any public statements are listed.

The same steps help you spot an imitation app using a familiar name; our guide on fake casino apps lists other warning signs.

Paying in and cashing out through the app

Accepted methods, limits and processing times are set out in Betfred's cashier and help pages, and those are the only reliable source because they change. UK-wide rules still apply: no credit cards, including card-backed Apple Pay or Google Pay; withdrawals generally back to the method you paid in with; and no cancelling a withdrawal to keep playing. Read how to withdraw from casino apps for the usual steps and what can slow a payout.

Other licensed casino apps to compare

If you want a different app for casino games, three we review publish their welcome terms in full. Ladbrokes gives new customers up to 500 spins, 50 a day for 10 days, after spending £10 on slots; each day's spins are 10p, claimed from the in-app inbox before 23:59, valid 7 days and free of wagering, and some e-wallet and prepaid deposits don't count. 10bet gives a 100% match up to £25 for new UK customers who choose the casino bonus, with 10x wagering on slots within 3 days and a £1,000 cap on bonus winnings. Casumo gives 50% up to £100 on a first deposit of £20+, wagered 10x within 7 days. All 18+, T&Cs apply. See all our app reviews.

18+. Gambling should be entertainment that costs money, not a way to make it. Set a deposit limit before you play: how to set limits. Free, confidential help: National Gambling Helpline 0808 8020 133.