Claiming a casino app bonus incorrectly is one of the most common reasons players miss out on their welcome offer. Here is a step-by-step guide to ensure you claim correctly and receive the full value.
Step 1: Register via the correct link
Always register via our Visit links on this site, or directly from the operator’s own website or app. Some welcome bonuses are only triggered if you register from a specific promotional link. Creating an account directly from the app store download, without visiting the operator’s landing page first, sometimes bypasses the bonus trigger.
Step 2: Check the bonus opt-in process
Some bonuses are automatically applied on first deposit. Others require you to actively opt in during the deposit flow — look for a bonus code field or a checkbox labelled “I want to claim the welcome bonus.” If you skip this step, the bonus may not apply and operators are typically unable to retroactively credit it.
Step 3: Meet the minimum deposit requirement
Welcome bonuses have minimum deposit thresholds — typically £10 in our comparison. A first deposit of £5 will not trigger a bonus with a £10 minimum. Check the exact figure before depositing.
Step 4: Complete KYC before you play
Some operators will credit the bonus immediately but withhold the ability to use it until KYC is complete. Verify your identity as early as possible — ideally before you deposit — to avoid your bonus sitting unusable in your account.
Step 5: Note the expiry and start clearing
Once your bonus is active, note the expiry date. If you claim a bonus and do not play for a week, you may return to find it expired. Start your wagering within 24 hours of claiming to give yourself maximum time to complete the requirement. Related: Wagering Requirements Explained
